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General Terms and Conditions

Welcome to Milan Tresch Stories!
This site is the official online store for Milán Tresch's books, where each copy is individually made - directly by the author.

Order process

Purchases are made via PayPal or credit card via a secure payment interface.
After receiving the order, we order the book from the printer, and after it is completed, we personally receive it, package it, and mail it.
The entire process typically takes 7–14 business days, and all customers will be notified by email about the mailing.

Shipping and delivery

The books are carefully packaged and shipped as registered mail.
Delivery is carried out by the Hungarian Post or courier service.
Shipping fee within Hungary: according to the current postal rates.
A special rate applies for international delivery.

Satisfaction, exchange and refund

Each book is made to order, so there is no automatic right of withdrawal after placing an order.
However, if the buyer receives a damaged or defective product, or is dissatisfied for any reason after receipt,
please contact us at contact@milantreschstories.com
We will review each case individually and provide an exchange or refund if necessary.

Data management

We use the personal data provided exclusively to fulfill your order and maintain contact.
We do not pass on the data to third parties and do not use it to send newsletters.
Our detailed data management information can be found on a separate page.

Contact and customer service

Do you have questions about your order or delivery?
Write to us at contact@milantreschstories.com – we will respond to all messages within 24 hours.

Thank you for supporting a Hungarian author - we wish you a good read!
Milan Tresch Stories

Data Protection Notice – Privacy & Safety

Milan Tresch Stories is committed to the secure handling of readers' and customers' data.
We use the personal data provided on the website (name, email address, postal address, telephone number) exclusively to fulfill orders and maintain contact.

1. Data collection and purpose

The purpose of data processing is to send ordered books, invoicing and maintain contact with the customer.
We do not pass on the data to third parties, unless it is necessary for the delivery (e.g. Hungarian Post, courier service).

2. Data retention

Purchase data will be retained for a maximum of 1 year, solely for administrative and warranty purposes.
After that, the data will be deleted.

3. Data security

The website operates over a secure, encrypted (HTTPS) connection, and payments are made through the PayPal / Stripe system, where we do not see or handle card details.

4. Contact us

We accept requests for data modification or deletion at contact@milantreschstories.com.
We will respond to all inquiries within 24 hours.

5. Newsletter and marketing

The website does not currently send newsletters or use personalized marketing tools.

Milan Tresch Stories
Author: Milan Tresch
Contact: contact@milantreschstories.com
Made: 2025

Payment Methods

Payment methods

- Payment by credit card (Credit / Debit Card)
- PAYPAL

Offline payment (transfer or cash on delivery)

For press and media inquiries, please contact us at contact@milantreschstories.com

Further details about the online store and purchasing conditions can be found below.

Terms and Conditions | Payment Options

© 2025 Milan Tresch Stories. All rights reserved worldwide.

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